The Chief’s Guide to Internal Affairs

Manual written by Attorney John M.
Collins
of the Municipal Police Institute, Inc.
© 2001
Preface
This updated version of the Internal
Affairs manual will be helpful to virtually every chief, regardless of the size
of the department. From time to time,
they will be confronted with the need to conduct an internal affairs
investigation.
The area of internal affairs
investigations is growing increasingly complex. This manual attempts to review many of the most common issues
confronting chiefs and internal affairs investigators.
It is clear that every chief needs to
assign, train and support the best qualified officers to the Internal Affairs
unit or function. This should be an
essential step in the career path of every officer that shows potential for
department leadership.
The community policing philosophy depends
on the integrity of the police department.
If the public lacks confidence in the agency’s ability and commitment to
investigate and prosecute officer misconduct, there is little hope for
successful partnerships and problem-solving.
Chief
John A. Ford, Jr. (Bourne)
President, Massachusetts Chiefs of Police
Association, Inc.
Forward
Only a small percentage of police
departments in this state have even one full-time officer assigned to internal
affairs. This means that for most
departments, the task of investigating allegations of officer misconduct falls
to the chief or other officer that lacks the same level of experience, if not
training, of full-time IA investigators.
This manual is written to help all persons conducting IA investigations
to understand the basic legal and practical issues involved. The “Practice Pointers” (in italics)
throughout the entire manual are a great source of common sense advice. As with all evolving areas of the law,
consultation with municipal counsel and the offices of the District Attorney,
Attorney General and U.S. Attorney is recommended.
When it comes to giving advice to all
municipal departments, there is no such thing as “one size fits all.” Chiefs are encouraged to adapt sample
policies, procedures and forms to fit their department’s needs.
This manual was written by Attorney John
M. Collins of the law firm of Collins & Weinberg of Shrewsbury. Jack Collins is the General Counsel of the
Massachusetts Chiefs of Police Association and its private, non-profit,
charitable research and training affiliate, the Municipal Police Institute
(MPI). Desktop publishing was done by
Cheryl A. Lott and Dawn Dansereau.
Graphic art for the cover as well as the parts of the presentation for
the accompanying seminar were provided by Michael J. Collins.
Chief George J. DiBlasi (Ret.)
Executive Director
Introduction
One area of law enforcement that is only
recently receiving the kind of attention it deserves is ethics. We are just beginning to recognize the
values of character and ethical decision-making in developing a healthy police
agency. Crucial to this new approach is
a coherent and effective system of discipline.
We must start to reemphasize the teaching rather than simply the
punitive aspect of discipline.
The discipline system used by most police
departments as we start the 21st Century resembles the one that has
been used with generally poor results for decades. Some people define insanity as doing the same thing over and over
and expecting a different result. It
takes more than changing the catch words to bring about fundamental
changes. Observers on both the
management and union “side” often view the phrase “progressive discipline” as
an oxymoron. The most regrettable part
is that we really know how to improve things.
The challenge is to police ourselves in a
way that officers, government officials and the public are all confident is
fair and effective. Rarely do any of
these parties have confidence in the present system. An essential first step involves an effective internal affairs
function that can be counted on to investigate complaints impartially and
thoroughly. Other related improvements
in the recruitment, selection, periodic evaluation and training of officers
must be implemented as well. Similarly,
refocusing the role of supervisors, making them coaches, mentors and role
models, and giving them the responsibility and authority to implement minor
corrective measures, should be a part.
The day will come when everyone will
recognize that the imposition of a suspension or discharge is most likely an
indictment of the failure of all parties, rarely just the individual officer.
In preparation for drafting this manual,
numerous internal affairs seminars or conventions were attended. Meetings with IA officers from around the
country (and even internationally) were held in a variety of settings. As a group, often these officers are among
the finest and most dedicated in their agencies. When given the tools and freedom to do their jobs, IA officers
are capable of and committed to uncovering the truth and, where appropriate, presenting
a credible case in disciplinary hearings.
They do not need more oversight from citizen commissions or more
second-guessing from politicians. They
need and want what all professionals in law enforcement do: training, equipment, leadership and
management’s support.
We have to start somewhere.
The day will come when all parties will appreciate the pivotal role IA
plays in maintaining a healthy police agency.
All chiefs should support their department’s IA personnel. Smaller departments should train one or more
officers to perform internal investigations.
The Training Council should consider offering a basic IA course. Its recent emphasis on ethics and moral
decision-making is commendable. Regular
in-service refresher courses are also essential in this area.
Jack
Collins
Table
of Contents
Chapter 1 - Sample Policy &
Procedure
I. General
Considerations and Guidelines
Receiving and
Recording Complaints
D. Complaints
Received By Mail
F. Complaints
By Prisoners Or Arrestees
G. Complaints
From Governmental Agencies
2. Immediate
Resolution of A Complaint
Confidentiality
of Internal Affairs
Liaison With
District Attorney
Chapter 2 - Interrogating Employees
Other Uses of
Compelled Statements
VII. Questioning
Officers About Off-Duty Conduct
VIII. Conduct
Unbecoming An Officer
IX. Right To
Union Representation At An Investigatory Interview
The Weingarten
Rule In Massachusetts
The Weingarten
Rule In Other States
The Role of The
Union Representative
Liability For
Improper Investigations
Chapter 3 - Discovery of Internal Affairs Files
II. Discovery of
Privileged Documents
Sensitive
Investigative Techniques
III. Disclosure
In Massachusetts Criminal Cases
Records Not In
Prosecutor’s Possession
Statements of
Percipient Witnesses
Statements of
Reluctant Witnesses
IV. Discovery In
Federal Criminal Cases
Unfairly
Prejudicial Evidence Excludable
Evidence of Prior
Bad Acts Is Inadmissible
VI. Discovery In
Disciplinary Cases
Chapter 4 - Employee Searches. 4-1
Drug Testing –
Reasonable Suspicion
Drug Testing -
Collective Bargaining
II. Searches and
Privacy Rights
Desks, Lockers
and File Cabinets
Private Property
In The Work Space
Searches of
Officer’s Person and Residence
Searches -
Collective Bargaining
Financial Disclosure – Collective Bargaining
Medical Records –
Collective Bargaining
Aware Suspect Is
Police Officer
Statutory
Provisions (M.G.L. C. 149, § 19b)
Chapter 5 - Early Intervention System
Chapter 6 - Conducting Investigations
Chapter 8 - Use of Force Investigations
Chapter 9 - Domestic Violence Investigations
Suspension and
Surrender Orders
Hearing To Lift
The Suspension and Surrender Order
II. Federal
Firearms Disabilities
Misdemeanor Crime
of Domestic Violence
Partial
Restoration of Civil Rights
Collective
Bargaining Implications
Dealing With
Firearms Disabled Officers
Discipline of A
Police Officer Who Is Prohibited From Carrying A Firearm
Interference With
Contractual Rights
Chapter 10 - Public Statement Investigations
I. Public
Criticism of The Department
Not A Matter of
Public Concern
Compelling Need
and No Less Restrictive Means
Criticism of
Chief - “No Confidence” Vote
Chapter 11 - Sexual Harassment Investigations
Prior Consensual
Sexual Relationship
Assessing If
Conduct Is Unwelcome