3rd Edition (2006)
by Lou Reiter
With Contributing Authors:
Patrick Gallagher, Sue Carter Collins, M.S., J.D., PhD, Marilyn M. McFadden, M.P.A., J.D., Steve Rothlein, M.P.A., and Jack Ryan, J.D.
A supervisory and agency guide to: handle citizen complaints of misconduct, conduct administrative investigations, manage the internal affairs function and create reasonable and defensible discipline.
Public Agency Training Council
5101 Decatur Blvd., Suite L
Indianapolis, IN 46241
(800) 365-0119
Lou Reiter was an active member of the Los Angeles Police Dept. for 20 years and held all ranks from patrol officer to Deputy Chief of Police - serving in over 20 different positions. He served as an investigator and field supervisor with Internal Affair and as the Advocate - presenting the LAPD's positions during administrative disciplinary hearing boards. He also has served as an employee defense representative and has sat as a member of hearing boards. Since his retirement, he has conducted internal audits and liability assessments of police and sheriff agencies, and is a designated assessor for the Commission on Accreditation for Law Enforcement Agencies.
He has been retained as a litigation consultant in about a thousand police civil litigation matters in nearly every state. Lou is the presenter at PATCs seminar on Internal Affairs, Managing Citizen Complaints and Employee Discipline.